Help

Support hub: answers, account help and contact.

Can't sign in

Check spam for the sign-in code; codes expire quickly. In the app, you can also sign in with Apple or Google.

Lost progress

Sign in on the device where you played as a guest to link your streak and level to your account.

Restore Ad-free

Sign in to the account you bought it with. Bought from Apple or Google Play without signing in? In the app, open Settings and tap Restore purchases, where it shows, or contact us.

A purchase is missing

Sign in to the account you bought it with, or in the app try Restore purchases in Settings, where it shows. Still missing? Contact us with the date and the amount.

Delete your account

In the app: Settings, Delete account. On the web: go to /account/delete.

Report a problem

Found a bug or issue? Send us the details so we can fix it.

Make a complaint

Submit a formal grievance to our Grievance Officer.

Still stuck? Contact us

Cricket data from Cricsheet, used under the Open Data Commons Attribution licence. cricsheet.org